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Sparkcentral Stock

Sparkcentral empowers brands to deliver customer service via social channels like Twitter, Facebook, Instagram, Messenger, and WeChat.

About Sparkcentral Stock

Consumers today engage with brands and companies on social channels by sending tweets and messages stating their customer service needs openly and publicly. Many companies choose to respond to these consumers via the same channels in order to address their concerns. The Sparkcentral Platform helps customer support teams manage large volumes of social inquiries in a streamlined and efficient manner. The platform pulls in the messages from these social channels and presents them to customer care teams via a secure agent console that automatically assigns the messages to the first available agent. Sparkcentral’s client roster includes Delta Air Lines, Emirates, Netflix, Nordstrom, Dropbox, Uber and T-Mobile. To learn more, visit The company’s client portfolio includes [Uber](, [Dropbox](, [Delta Air Lines](, [Netflix](, Jetblue, Discover, [Nordstrom](, and many others. Formerly known as TwitSpark, Sparkcentral was incorporated in 2012 and is based in San Francisco, California.


Funding History

January 2012$1.1M
October 2013$4.5M
January 2015$12.0M



Matthew Finneran

Founder & CEO

Davy Kestens

VP of Global Enterprise Sales

Marc Medrano

VP of Marketing

Sophie Vu


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