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About Zendesk Stock
Founded
2007
Total Funding
85.5M
Industries
Software, Data and Analytics, Artificial Intelligence
Zendesk went public on June 3, 2015 and is listed under ZEN.
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
The product has an elegant, minimalist design implemented in Ruby on Rails and provides seamless integration of the back-end helpdesk SaaS to a company's online customer-facing web presence, including hosted support email-ticket integration, online forums, RSS and widgets. This is unusual, because most SaaS helpdesk solutions focus exclusively on the backend helpdesk and treat the Web as an afterthought.
The system also leverages Web 2.0 ideas on the backend, such as tag based categorization throughout instead of the usual pre-defined drop down lists, RSS feeds for every customized view and a complete REST/JSON API for virtually every entity in the system.
Zendesk Press Mentions
Stay in the know about the latest news on Zendesk
Enterprise Is So Hot Right Now: Zendesk Raises $60M for Customer Service
All Things D • Sep 12, 2012
Zendesk Raises $6 Million In B Round, Benchmark's Peter Fenton Joins Board
TechCrunch • Aug 17, 2009
Investors in Zendesk
Discover investors in Zendesk stock and explore their portfolio companies
Zendesk Management
Leadership team at Zendesk
Founder and CEO
Mikkel Svane
CPO
Alexander Aghassipour
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