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Wyze Labs Stock (WYLA)
Wyze Labs is a smart home device company that aims to make smart home tech accessible to everyone.
About Wyze Labs Stock
Founded
2017
Headquarters
Kirkland, WA, US
Total Funding
192M
Industries
Hardware, Real Estate, Consumer Electronics
Wyze Labs aims to make quality smart home technology accessible to everyone via a partnership with innovators and manufacturers. The company partners with innovators and best-in-class manufacturers who aim to create high-quality products that are easy to use and have the features customers care about at a fraction of the price. It was founded in 2017 and is headquartered in Kirkland, Washington.
Wyze Labs Press Mentions
Stay in the know about the latest news on Wyze Labs
Amazon announces new Echo Show 8 and 11 smart displays
theverge • Sep 30, 2025
New ‘Wyze Palm Lock’ uses biometric scan for contactless entry in latest smart home device
geekwire • Sep 18, 2025
Wyze Launches New Palm Lock For Ultra-Personalized Smart Home Security
prnewswire • Sep 17, 2025
Ditch House Keys, Wyze Biometric Door Lock Puts Home Security In The Palm Of Your Hand
hothardware • Sep 17, 2025
Wyze Launches First 4K Resolution Camera with Cam Pan v4
businesswire • Aug 27, 2025
Investors in Wyze Labs
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Wyze Labs Management
Leadership team at Wyze Labs
Co-founder & CEO
Yun Zhang
Cofounder & Head of Marketing
Dave Crosby
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Wyze Labs Key Facts
- Product Innovation: Wyze has continued its rapid product innovation, launching a new AI-powered "VerifiedView" security layer and several new hardware products and accessories. These include the Wyze Bulb Cam and Wyze Cam v4, which feature enhanced resolutions (2.5K QHD), Wi-Fi 6 support, and advanced features like enhanced color night vision. This consistent pace of new releases and technological improvements helps the company maintain a competitive edge and strong brand reputation in the fast-evolving smart home market.
- Strategic Partnerships: The company has significantly improved its operational performance and customer service through a partnership with LiveX AI. By integrating advanced multimodal AI agents for web, phone, and app support, Wyze has seen its self-service rate jump from 60% to an impressive 88%. This strategic initiative has not only resulted in "seven-figure savings" but also demonstrates a commitment to operational efficiency and customer satisfaction, which are crucial for sustaining growth expectations.
- Supply Chain Transition: Wyze successfully accelerated its supply chain transition in 2025, moving key manufacturing operations from China to Vietnam in response to high U.S. tariffs. Despite macroeconomic headwinds, this agile shift allows Wyze to better maintain its pricing advantage, manage cost pressures, and demonstrate supply chain resilience—critical factors in sustaining its value-driven brand promise and operational stability.
- Privacy and Data Security Issues: Wyze has faced persistent data security issues, with a major breach in February 2024 and continuing scrutiny into 2025. In April 2025, the company disclosed that 13,000 customers were impacted when their video feeds became accessible to unauthorized users during an outage tied to its web hosting provider. Despite ongoing security investments and updates in 2025, Wyze has not yet regained industry recommendations, and some market commentators remain cautious about the company's ability to assure user privacy and trust in the near term.
- Operational Challenges: Recurring technical issues and downtime in 2025 have impacted user experience and operational reliability. Wyze reported significant service interruptions affecting automations and integrations (including Alexa skills) in May and July 2025, with extended periods needed to resolve platform bugs and notification failures. Such disruptions can erode consumer confidence, strain support resources, and present risks for Wyze’s reputation in the highly competitive smart home market.
- Competitive Environment: Intensifying competition from established security brands and increasing market demands for robust, AI-driven features threaten Wyze’s relative position at the value end of the segment. While Wyze continues to expand its offerings, leading review outlets and market analysts in 2025 highlight that competitors such as SimpliSafe and Google are perceived as more reliable and secure. Maintaining affordability is not enough—consumers expect trustworthy security and integrated features, and any lag risks further loss of share.
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