Talkdesk Stock
Enterprise Contact Center Platform
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About Talkdesk Stock
Talkdesk Enterprise Contact Center Platform empowers companies to make customer experience a competitive advantage. With enterprise class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including IBM, Acxiom and Zumiez rely on Talkdesk to power their customer interactions. Learn more and request a demo at www.talkdesk.com.
Investors
500 Startups
Carbon Health, Talkdesk, Knotel, Innovaccer, Iterable, Twilio, The RealReal, Guideline, VTS, HomeLight
Franklin Templeton Investments
Lacework, Snyk, SpotOn, Workrise, Checkr, Gong.io, 6sense, Sweetgreen, Talkdesk, Lime
Lead Edge Capital
Bird, Toast, Grafana Labs, Guild Education, Talkdesk, Benchling, Amplitude, Boxed, Asana, BlaBlaCar
Salesforce Ventures
Compass, Hopin, Snyk, Dropbox, Automation Anywhere, Gusto, Blend, Box, Domo, Highspot
Skip Capital
Threshold
Zymergen, BetterUp, Talkdesk, Remitly, Divvy Homes, Prosper Marketplace, CircleCI, Viz, d.light design, Mythic
Top Tier Capital Partners
Talkdesk, Remitly, Qumulo, CircleCI, Plastiq, Yieldstreet, Lucidworks, Lever, Mezmo, Area 1 Security
Viking Global Investors
Impossible Foods, Moderna Therapeutics, Apeel Sciences, Adaptive Biotechnologies, Arctic Wolf, Talkdesk, Druva, Color, Clip, Iterable
Funding History
| July 2014 | $5.2M |
|---|---|
| March 2015 | $15.0M |
| August 2015 | $6.1M |
| September 2018 | $107M |
| July 2020 | $143M |
| May 2021 | $213M |
Management
Chief Executive Officer
Tiago Paiva
Chief Technology Officer
Raoul Felix
Press
crn - Oct, 17 2023
Talkdesk Folds ‘Responsible’ Generative AI Features Into Cloud Contact Center Platformbusinesswire - Oct, 6 2023
Talkdesk to Showcase How Companies Can Supercharge Contact Center Efficiency with Generative AI at Gartner Symposiumnews - Sep, 29 2023
The Crunchbase Tech Layoffs TrackerTechCrunch - Sep, 26 2023
Talkdesk conducts third round of layoffs in less than 14 monthsmorningstar - Aug, 28 2023
Neville Letzerich Joins Talkdesk as Chief Marketing Officerhealthcareitnews - Aug, 23 2023
Epic adds Talkdesk to its Partners and Pals programsalestechstar - Aug, 7 2023
Talkdesk CX Cloud Achieves FedRAMP In Process Designationsalestechstar - Jul, 27 2023
Talkdesk Appoints Graham Smith to Board of Directorsprnewswire - Jul, 25 2023
Talkmap® Announces Talkdiscovery® Version 8.0, Featuring Continuous Intent Discovery (CID)morningstar - Jul, 20 2023
eGain Partners with Talkdesk to Modernize Customer Servicenews - Jul, 5 2023
Mid-Year Report: Who Could Still Go Public In 2023?businesswire - Mar, 17 2023
New Talkdesk Research Reveals Key Investment Areas for Improving Insurance CXbusinesswire - Feb, 1 2023
Talkdesk Joins the Jack Henry™ Vendor Integration Programow - Jan, 19 2023
Apple Federal Credit Union Chooses Talkdesk Contact Center Solutionbusinesswire - Oct, 11 2022
Talkdesk Brings Opentalk CX Summit Series 2022 to Europeuktech - Jun, 8 2022
Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloudprnewswire - Jun, 3 2022
SuccessKPI Joins Talkdesk AppConnect Marketplacebdaily - Apr, 22 2022
Greg Rowe keeps customer communications and payments flowing with technology from Talkdesk and PCI Palow - Apr, 16 2022
LifeSearch Chooses Talkdesk Contact Centre Solutionow - Apr, 2 2022
Comparably Names Talkdesk a Best Place to Work in the Bay Areaow - Mar, 24 2022
New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While Agents and Employees are On-the-Goprnewswire - Mar, 22 2022
New Semafone and Talkdesk Partnership Aims to Enhance Global Omnichannel Customer Experiencesfinance - Mar, 3 2022
Talkdesk Prepares for U.S. Initial Public Offeringbit - Feb, 10 2022
Talkdesk is an Exemplary Vendor in the Agent Management Value Indexaithority - Feb, 1 2022
Wealthify Creates Richer Customer Interactions With Talkdesk Contact Centre Solutionthefintechtimes - Jan, 17 2022
Talkdesk: Putting Customer Experiences at the Centre of Digital Payments Strategiestelecompaper - Jan, 15 2022
Claranet Portugal joins Talkdesk contact centre partner networkdlvr - Dec, 26 2021
Dialpad Hits $2.2B Valuation For Its Business Communication Platform As It Takes On Competitors JustCall, Nextiva, Talkdesk, Aircall, And OpenPhoneuktech - Dec, 23 2021
Travelopia Takes Next Steps On Customer Experience Journey With Talkdesknews - Dec, 21 2021
30 Startups We Think Could Go Public In 2022aithority - Dec, 20 2021
Talkdesk Research Reveals the Role of Customer Service in Driving Consumer Loyalty Will Expand Beyond Supportbusinesswireindia - Nov, 9 2021
Talkdesk Announces Leadership, Expansion in Asia Pacificbit - Nov, 3 2021
Zappix Announces Expanded Talkdesk Partnership with Integrated Visual Self-Service Solutionsaithority - Oct, 5 2021
Talkdesk Transforms Government Benefits Program Deliverytechrseries - Oct, 2 2021
Talkdesk Research Finds Engaged CX Employees Drive Bottom Linebusinesswire - Sep, 30 2021
Talkdesk Introduces First Business Phone System Natively Built on a Cloud Contact Center Platformnews - Sep, 21 2021
Something Ventured: Despite Blockbuster Venture Investment, Female Founders’ Share Of VC Funding Fallsnews - Sep, 8 2021
August Monthly Recap: Finally A Summer Slowdown, After A Blockbuster Couple Of Monthsdlvr - Aug, 18 2021
Payments Firm Paytia Announces Partnership with Talkdesknews - Aug, 18 2021
Here Are The New 2021 Unicorn Startups Founded By Womenift - Aug, 14 2021
Talkdesk reaches $10B+ valuation after new $230M funding roundaithority - Aug, 14 2021
Talkdesk Named a Leader in 2021 Gartner Magic Quadrant for Contact Center as a Servicebusinesswire - Aug, 13 2021
Talkdesk Valuation Triples to More Than $10 Billion, Appoints First Chief Financial Officeron - Aug, 13 2021
Contact Center Software Startup Talkdesk Raises $230 MillionTechCrunch - Aug, 12 2021
Talkdesk’s valuation jumps to $10B with Series D for smart contact centersnews - Aug, 12 2021
Talkdesk Dials Up Another Large Round, Hits $10B-Plus Valuationaithority - Jul, 15 2021
German Solar Company Zolar Chooses Talkdesk To Power Contact Center Solutionthein - Jul, 2 2021
New Talkdesk Financing Targets $10 Billion Valuationbusinesswire - Jun, 24 2021
Talkdesk Ranked #1 in 16 G2 Summer Reports, Most of any CCaaS Providerbit - Jun, 14 2021
Talkdesk is Exemplary in the Contact Center in the Cloud Value Indextechrseries - Jun, 10 2021
Talkdesk Announces Appointment of Its First Chief Human Resources Officerbusinesswire - Jun, 1 2021
Talkdesk Helps Cabify Fuel Driver Engagementbusinesswire - May, 26 2021
Talkdesk Integrates With Epic, Joins Epic App Orchard Marketplaceaithority - May, 13 2021
Talkdesk Flexible Shopping Solution Helps Retailers Break Down Channel Silosaithority - May, 12 2021
Talkdesk Expands Product Leadership to Drive Customer Experience Innovation for Industry-Specific Business Needsbusinesswire - May, 5 2021
Talkdesk Earns Designation as Exemplary CCaaS Vendor and Value Index Leaderfintechfutures - Apr, 27 2021
Talkdesk Launches New AI-infused Digital Lending Solution, Enabling a Better Way for Borrowers to Access Loansfinextra - Apr, 27 2021
Talkdesk launches digital lending toolbusinesswire - Apr, 27 2021
Talkdesk Wins 2021 Excellence in Customer Service Award from Business Intelligence Groupaithority - Apr, 22 2021
Talkdesk Teams Up with Zoom to Unify Contact Center Collaborationow - Apr, 19 2021
Call for Submissions: Talkdesk CX Innovator Awards 2021siliconrepublic - Apr, 2 2021
Welltel signs €4m deal with Portuguese communications tech firmow - Mar, 9 2021
Evolutio Enters Into Strategic Partnership With Talkdesk to Expand Its Reach Into Spain Enterprise Marketsca - Jan, 12 2021
Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligencebusinessinsider - Dec, 31 2020
Talkdesk CEO Tiago Paiva reveals how cloud-based customer service is helping retailers navigate 'a critical juncture' in the industry while building brand loyaltythepaypers - Dec, 16 2020
One bad experience dilutes brand loyalty in financial services, research showstechstartups - Nov, 20 2020
Unicorn startup companies 2020: List of top 500 unicorn startups with valuation of $1 Billion+aithority - Oct, 20 2020
Central Arizona College Selects Talkdesk for Remote Work Flexibility, Seamless ServiceNow Integrationaithority - Oct, 14 2020
Talkdesk and Calldesk Announce Strategic Partnershipbit - Oct, 14 2020
Talkdesk: CX Cloud earns our 13th Digital Innovation Award for Customer Experiencetechrseries - Sep, 30 2020
Talkdesk Adds New At-Home and Mobile Workforce Solutions With Talkdesk Remote and Talkdesk On The Gobit - Aug, 28 2020
Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providersnews - Aug, 6 2020
Monthly Funding Recap: India, e-Commerce And Electric Vehicles Raise Supergiant Funding In Julyvcaonline - Jul, 24 2020
Venture Capital Database 2020 Now Available!zpr - Jul, 24 2020
Talkdesk’s Valuation Rises To $3B Following $143M Series Csiliconangle - Jul, 24 2020
Talkdesk becomes $3B+ unicorn after landing $143M to cloudify the contact centerlaunchticker - Jul, 24 2020
Customer contact platform Talkdesk raises $143M Series C from Franklin Templeton,news - Jul, 23 2020
Talkdesk’s Valuation Rises To $3B Following $143M Series Cbusinesswire - Jul, 23 2020
Talkdesk Raises $143 Million in Series C Fundingbusinesswire - Jun, 24 2020
Talkdesk Enables TaskUs to Move Global Operations to Work From Home, Ensuring Business Continuity for Its Customersbusinesswire - Jun, 1 2020
Talkdesk Accelerates Growth Strategy, Business Continuity Support for Customers With Appointment of Nathan Cobb as First Chief Revenue Officerbusinesswire - Mar, 18 2020
Talkdesk Announces Enhancements to Explore and Studio for Comprehensive Business Intelligence and Easy Customer Journey Customizationbusinesswire - Mar, 5 2020
Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free With Talkdesk Boost for Business Continuity in 15 Daysmarketwatch - Feb, 24 2020
IVR Software Market Report Application, Revenue, Technology, Analysis By Talkdesk, Five9, Plum, Voxco IVR, VoiceGuide IVRYahoo Finance! - Feb, 13 2020
Talkdesk to Revolutionize Contact Center Industry With 20 Products in First 20 Weeks Of 2020Business Wire - Jan, 22 2020
Talkdesk Wins 2020 Innovation Award From Business Intelligence Groupbusinesswire - Jan, 14 2020
ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Center to Elevate Customer Experiencemarketwatch - Nov, 12 2019
Call Center Workforce Optimization Software Market 2019 Business Scenario – Five9, eTollFree, Talkdesk, Twilio Flex, Genesystechradar - Oct, 14 2019
Best CCaaS: find the best Contact Center as a Serviceen - Oct, 8 2019
Talkdesk Receives Product Line Strategy Leadership Award from Frost & Sullivan for its Enterprise Cloud Contact Centernewswire - Oct, 8 2019
Bright Pattern Recognized as Leader in G2 Crowd Fall CCaaS Reportsaastr - Jul, 25 2019
How to Build a CSM Team That Generates 130% Net Retention with Talkdesk (Video + Transcript)saastr - Jul, 12 2019
“From Hackathon to Unicorn” Talkdesk Co-Founder Tiago Paiva and SaaStr CEO Jason Lemkin (Video + Transcript)saastr - Jun, 29 2019
Join CROs, CMOs and SVPs of Brex, Flexport, Talkdesk, PatientPop, Intacct, Gusto + More on Aug 29 at SaaStr Scale!!businesswire - Jun, 12 2019
Talkdesk announces Talkdesk Hybrid Spaces at CX Tour Londonbusinesswire - May, 16 2019
Talkdesk Announces Talkdesk Agent Assist at ICMI Contact Center Expobenzinga - May, 7 2019
Indie Campers Chooses Talkdesk to Enhance Customer Supportsaastr - Apr, 30 2019
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