SupportLogic Stock

SupportLogic helps companies improve their customer support experience using generative and predictive AI to maximize revenue retention.

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About SupportLogic Stock

SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping leading global enterprises like Aruba HPE, Databricks, Nutanix, Salesforce, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience.

Investors

Funding History

May 2018$2.9M
August 2020$9.1M
October 2021$50.0M

Management

SupportLogic Customer Advisory Board

Angus Klein

Product Architect

Samir Rajguru

Chief Marketing officer

Joe Andrews

Board Member

Bogomil Balkansky

Chief Customer Officer

Judith Platz

GM, CX Quality Automation and VP, Ecosystem

Harish Batlapenumarthy

Data Scientist

Daniel Shank

Founder and CEO

Krishna Raj Raja

Senior Director of Engineering

Balki Kodarapu

Press

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