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Acquired

Preact Stock

Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing

About Preact Stock

Preact (formerly Less Neglect) is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing churn, acquiring new paid customers, and increasing user revenues. Preact provides health metrics tailored to each user and account by tracking detailed session-level usage of web and mobile applications and server APIs. Preact predicts and informs which customers are likely to churn, renew, or upgrade by modeling usage and behavior patterns using big data analytics, behavioral science, and machine learning. In addition, Preact provides deep, real-time visibility into product usage to dramatically improve customer support and product quality. Preact integrates with Gmail, Salesforce, Stripe, Zendesk, Desk.com, Helpscout, Mixpanel, and Marketo, and other leading cloud-based apps.

Funding History

March 2013$750K
April 2014$4.6M
June 2015$7.0M

Management

Senior Director of Demand Generation

John Rode

Data Scientist

Ricky Kwok

Co-Founder & Chief Product Officer

Christopher Gooley

Product Development and Marketing

Meredith Birchfield

Senior Director of Sales

John Azevedo

Chief Customer Officer

Mike Saldi

CEO

Ujjal Kohli

Account Executive

Oliver Colombi

Data Scientist

Robert Coleman

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