Acquired

Preact Stock
Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing
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About Preact Stock
Preact (formerly Less Neglect) is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing churn, acquiring new paid customers, and increasing user revenues. Preact provides health metrics tailored to each user and account by tracking detailed session-level usage of web and mobile applications and server APIs. Preact predicts and informs which customers are likely to churn, renew, or upgrade by modeling usage and behavior patterns using big data analytics, behavioral science, and machine learning. In addition, Preact provides deep, real-time visibility into product usage to dramatically improve customer support and product quality. Preact integrates with Gmail, Salesforce, Stripe, Zendesk, Desk.com, Helpscout, Mixpanel, and Marketo, and other leading cloud-based apps.
Funding History
March 2013 | $750K |
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April 2014 | $4.6M |
June 2015 | $7.0M |
Management
Senior Director of Demand Generation
John Rode
Data Scientist
Ricky Kwok
Co-Founder & Chief Product Officer
Christopher Gooley
Product Development and Marketing
Meredith Birchfield
Senior Director of Sales
John Azevedo
Chief Customer Officer
Mike Saldi
CEO
Ujjal Kohli
Account Executive
Oliver Colombi
Data Scientist
Robert Coleman
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