Observe.AI Stock

Observe.AI is a software company that leverages AI, Natural Language Processing, and analytics to develop contact center software.

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About Observe.AI Stock

Observe.AI transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

Funding History

August 2017$900K
January 2018$120K
May 2018$8.0M
December 2019$26.0M
September 2020$54.0M

Management

CoFounder and CEO

Swapnil Jain

Cofounder and CRO

Sharath Keshava Narayana

Chief Scientist

Jithendra Vepa

CTO and Co-Founder

Akash Singh

VP of Product

Jason Turpin

Senior Machine Learning Engineer

Meher Vamsi

Board Member

Steve Sloane

Advisor

Andy Vitus

Board Member

Ram Gupta

Board Member

Jishnu Bhattacharjee

Board Observer

Upal Basu

Advisor

Steve Sloane

Advisor

Viviana Faga

Advisor

Ankur Jain

Board Member

Andy Vitus

Advisor

Ram Gupta

Board Observer

Ankur Jain

Board Member

Akash Singh

Press

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