Observe.AI Stock
Observe.AI is a software company that leverages AI, Natural Language Processing, and analytics to develop contact center software.
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About Observe.AI Stock
Observe.AI transforms customer experiences and improves agent performance by helping top brands analyze 100% of interactions, extract actionable sentiment and interaction insights, and streamline workflows. With Observe.AI, businesses transcribe every interaction with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 160 customers and partners, including National Debt Relief, Root Insurance, Alcon Laboratories, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator, Observe.AIâs headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
Funding History
August 2017 | $900K |
---|---|
January 2018 | $120K |
May 2018 | $8.0M |
December 2019 | $26.0M |
September 2020 | $54.0M |
Management
CoFounder and CEO
Swapnil Jain
Cofounder and CRO
Sharath Keshava Narayana
Chief Scientist
Jithendra Vepa
CTO and Co-Founder
Akash Singh
VP of Product
Jason Turpin
Senior Machine Learning Engineer
Meher Vamsi
Board Member
Steve Sloane
Advisor
Andy Vitus
Board Member
Ram Gupta
Board Member
Jishnu Bhattacharjee
Board Observer
Upal Basu
Advisor
Steve Sloane
Advisor
Viviana Faga
Advisor
Ankur Jain
Board Member
Andy Vitus
Advisor
Ram Gupta
Board Observer
Ankur Jain
Board Member
Akash Singh
Press
patents - Apr, 13 2024
Automatic evaluation of recorded interactionspatents - Apr, 13 2024
Detection of interaction events in recorded audio streamsnews - Mar, 18 2024
How The Decentralization Of The CIO Will Impact The SaaS Startup Landscape In 2024crn - Dec, 22 2023
Observe Inc. Launches âHubbleâ Observability Platform ...TechCrunch - Dec, 22 2023
Observability platform Observe raises $50M in debt, launches gen AI features