Kustomer Stock

Software-as-a-Service (SaaS) CRM Platform

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Notable Investors

Coatue Management


New York NY, US

Total Funding


About Kustomer Stock

Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. It scales to meet the needs of any contact center and business by unifying data from multiple sources, enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Glovo, Glossier, Sweetgreen, Away, Rent the Runway, and UNTUCKit. The company was founded in 2015 and is headquartered in New York.


Funding History

September 2015$2.5M
May 2016$10.0M
June 2018$4.5M
June 2018$21.6M
January 2019$35.0M
May 2019$40.0M
November 2019$60.0M


Co-Founder & Chief Executive Officer

Brad Birnbaum

Co-Founder & Chief Technology Officer

Jeremy Suriel


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