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Intercom Stock
Customer Messaging Platform
About Intercom Stock
Intercom offers a customer communication platform for teams in web and mobile businesses. The Company's platform enables teams in Internet businesses to communicate with their customers on their website, inside web, and mobile applications, as well as by email.
Intercom offers three products: Messages, Inbox and Articles. Messages allows companies to send targeted messages - email, push and in-app - that are triggered by time or user behavior. Inbox allows companies to manage conversions with leads and customers at scale, by assigning, replying and closing conversations across a company's website, app, email and social. Articles allows companies to create a help center for customer support.
The Company claims 30,000 businesses use their platform. The Company is headquartered in San Franscisco and has offices in London, Chicago, Dublin and Sydney.
Product Overview
Investors
500 Startups
Carbon Health, Talkdesk, Knotel, Iterable, Twilio, Innovaccer, The RealReal, Guideline, HomeLight, Algolia
Bessemer Venture Partners
Swiggy, PharmEasy, BigBasket, Pinterest, Snapdeal, Sila Nanotechnologies, ServiceTitan, Toast, Box, Procore Technologies
Iconiq Capital
Flipkart, Chime, Articulate, Relativity Space, Netskope, DocuSign, Fivetran, Zymergen, ServiceTitan, Procore Technologies
Index Ventures
Robinhood, Bird, Slack, Discord, Deliveroo, Pure Storage, ServiceTitan, Cockroach Labs, Scale AI, Gong.io
Kleiner Perkins Caufield & Byers
Snap, AppDynamics, Spotify, Instacart, Magic Leap, Stripe, DoorDash, Bloom Energy, Slack, Brex
Social Capital
Slack, Relativity Space, Netskope, Box, BetterUp, Greenlight, Guild Education, Flutterwave, Palmetto Clean Technology, Groq
Funding History
| April 2013 | $8.5M |
|---|---|
| January 2014 | $22.7M |
| May 2015 | $35.0M |
| December 2015 | $50.1M |
| March 2018 | $125M |
Management
Co-founder and CEO
Eoghan McCabe
Co-founder and CTO
Ciaran Lee
Co-founder and CSO
Des Traynor
COO
Karen Peacock
Press
TechCrunch - Jun, 28 2017
Irish Times - Nov, 14 2018
Customer Think - Oct, 11 2018
Forbes - Jul, 31 2018
Independent.ie - Mar, 31 2018
CNBC - Mar, 27 2018
TechCrunch - Mar, 27 2018
docs - May, 1 2018
chargify - Mar, 28 2018
prweb - Jan, 10 2018
TechCrunch - Mar, 21 2019
TechCrunch - Feb, 25 2020
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