Customer services platform
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About Helpshift Stock
Helpshift is a mobile help desk, powering customer service for hundreds of mobile applications and increasing customer satisfaction for millions of mobile customers. Helpshift integrates seamlessly with mobile applications to offer businesses a new way to communicate and engage with customers in-app while reducing customer churn, support ticket volume, and overhead. Mobile development teams, from indie to enterprise publishers, can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface. Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A web-based customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots.
Cohesity, Gong.io, Dremio, Moogsoft, Kustomer, Gainsight, Dynamic Signal, Innovid, ThreatQuotient, Helpshift
One97, DataRobot, SambaNova Systems, DocuSign, Joby Aviation, MongoDB, Sprinklr, Synthego, Vectra, SiFive
Delhivery, Snapdeal, Goodera, Rapido, ShopClues.com, Druva, Postman, Clover Health, H2O.ai, d.light design
Compass, Hopin, Snyk, Dropbox, Automation Anywhere, Gusto, Blend, Box, Domo, Highspot
Opendoor, Zymergen, Fitbit, Automattic, Handshake, InterVenn, Personal Capital, Madison Reed, Namely, 3D Robotics
Chief Executive Officer
Founder & Strategy
businesswire - Mar, 13 2019Helpshift Performance Index: What Customer Service High Performers Do Differently
businesswire - Jul, 24 2018Helpshift Moves Into New San Francisco Office Space to Accommodate Accelerated Growth — and More Community Events
uk - Jun, 6 2018Chatbots Are Still Pretty Terrible
retail - Jun, 4 2018Chatbots May Ease Consumers' Customer Service Concerns
foxbusiness - Mar, 9 2018Helpshift Aims AI at Customer Service
enterpriseirregulars - Oct, 25 2016Secrets of a successful enterprise software startup founder
avcj - Jun, 10 2016Microsoft, Salesforce lead $23m round for India's Helpshift
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