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Helpshift Stock

Customer services platform

About Helpshift Stock

Founded

2011

Headquarters

San Francisco, CA, US

Notable Investor

Salesforce Ventures

Total Funding

53.5M

Helpshift is a mobile help desk, powering customer service for hundreds of mobile applications and increasing customer satisfaction for millions of mobile customers. Helpshift integrates seamlessly with mobile applications to offer businesses a new way to communicate and engage with customers in-app while reducing customer churn, support ticket volume, and overhead. Mobile development teams, from indie to enterprise publishers, can integrate Helpshift with three or less lines of code to provide customers with a full-featured support interface. Helpshift includes self-service support and algorithmic search features to reduce ticket volume, real-time notifications and messaging to drive and keep engagement in-app, and a mobile-first user experience that customers love. A web-based customer management dashboard increases multi-agent efficiency, provides a rich-media content management system, and comprehensive troubleshooting features like detailed user device information and embedded device screenshots.

Investors in Helpshift

Discover investors in Helpshift stock and explore their portfolio companies

Helpshift Management

Leadership team at Helpshift

Chief Executive Officer

Linda Crawford

Founder & Strategy

Abinash Tripathy

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