CX Index Stock
CX Index has created advanced techniques to get the most from customer feedback
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About CX Index Stock
CX Index uses leading techniques to help businesses get the most from feedback; the metric for Customer Experience (also known as CX) The idea for CX Index came from an ex-trader of an investment bank who could see that traders had a range of sophisticated tools to invest in, or to speculate on the performance of businesses, but the managers of the businesses didn’t have anything near to the same sophistication to make decisions about running the businesses. A team of leading data analysts, business strategists and software developers were brought together to develop a tool to improve decision making capabilities and business performance. A method was developed to deliver enhanced Customer Experience by leveraging network effects, technology and data analysis. CX Index™ was born.
Management
Founder
David Heneghan
CTO
Piotr Kordalski
Press
d - Dec, 4 2020
Do You Know The $-Value Of Improving CX?en - Sep, 24 2019
Forrester: Customer Experience Reaches New Heights In Indiaprnewswire - Sep, 17 2019
Forrester Announces Top U.K. Brands That Deliver High Quality Customer Experiencego - Jul, 16 2019
The Canada Customer Experience Index, 2019: Canada’s Best Year Yetgo - Jun, 12 2019
Two Big Answers Emerged From The US CX Index For 2019go - Jun, 12 2019
The US Customer Experience Index, 2019: Some Small Gains, Widespread Stagnation, No Real Leadersgo - May, 15 2019
The New Era Of Marketing Strategyindependent - Mar, 18 2019
CX Index expands with Canadian dealsgo - Jun, 22 2018
Different Year, Same Health Insurer CX Index Storygo - Jun, 1 2018
The US Federal Government Still Ranks Near The Bottom Of Forrester’s Customer Experience Indexbusinesswire - Jan, 25 2018
Banking Mobile Customer Experience (CX) Index by UserTesting Evaluates Largest U.S. Banks’ Apps, Finds Bank of America Rated Highestgo - Nov, 23 2017
Customer Experience Index India 2017 Resultsnextgov - Oct, 31 2016
3 Ways to Fight the Forces Opposing Better Federal Customer Experiencecomputerworlduk - Oct, 30 2016
Great customer experience is an elusive goalEquityZen does not have an affiliation with, formal relationship with, or endorsement from any companies featured above. This profile is based on publicly available information and is intended to be informative in nature.
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