Acquired

Conversocial Stock
Conversocial is the digital customer care platform for social messaging.
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About Conversocial Stock
Conversocial is a provider of cloud-based social customer service solutions. Our enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google+, Instagram and YouTube. Our clients are able to securely transform their contact centers by creating a personal service culture that integrates proven customer service processes with new technology and channels. With analytics to provide accurate, actionable insights on customer trends over time and comprehensive APIs that seamlessly integrate into CRM and contact center technologies, we provide a single view of the customer that drives unmatched engagement and brand loyalty. The largest global firms including Google, Hertz and Barclaycard turn to Conversocial to reduce costs and create the most inclusive customer service experience possible.
Funding History
May 2011 | $2.4M |
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September 2012 | $1.3M |
May 2013 | $3.2M |
July 2014 | $5.0M |
April 2015 | $750K |
October 2015 | $11.0M |
Management
SVP of Customer Success
Jamie Forseth
Director, Product Marketing
Jason Valdina
CEO & co-founder
Joshua March
VP, Product
Mat Munro
SVP, Global Sales
Adam Kay
VP, Professional Services
Chris Venus
COO
Ido Bornstein-HaCohen
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