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Afiniti Stock

AI pairing Callers with Agents

Founded

2006

Notable Investors

TRG (The Resource Group)

Headquarters

Washington DC, US

Total Funding

$137M

About Afiniti Stock

Afiniti enhances human interactions in large enterprises by efficiently pairing customers with employees based on predicted interpersonal behavior. Their applied artificial intelligence technology is generally applicable to the optimization of any interaction with the possibility of a selection between more than one person. Currently they are focused on improving contact center interactions conducted over the phone, and they also provide optimizations for live chat, email, online video and in-person applications.

Investors

Global Asset Management

Afiniti

Greyrock Investments

Afiniti

TRG (The Resource Group)

Afiniti

Zeke Capital Advisors

Afiniti

Funding History

January 2012$12.0M
October 2013$3.7M
July 2014$26.5M
October 2015$15.0M
April 2017$80.0M

Management

Chief Executive Officer

Zia Chishti

Chief Compliance Officer

Thomas Inskip

Chief Technology Officer

Hassan Afzal

Chief Financial Officer

Phil Davis

Chief Scientist

Ittai Kan

Press

Other Companies

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