CallMiner Stock

CallMiner provides artificial intelligence-enabled speech and customer interaction analytics.

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About CallMiner Stock

CallMiner provides speech analytics solutions for improving agent performance. With 14 years of industry leadership and over 2 billion hours of conversations mined, they are able to deliver exceptional value to customers by delivering highly effective, usable, and scalable speech analytics solutions. CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. Founders Gallino, LaCoursiere and Brown incubated CallMiner in 2002. Since then they've established a global footprint and have offices throughout the U.S. and U.K. CallMiner strives to maintain an organizational agility that allows them to adapt to the ever-changing needs of the market. Over 300 customer-requested features have been implemented into their products and their software services team brings extensive product knowledge and years of hands-on best-practice expertise to each customer engagement. CallMiner is agnostic to the source system that captures data, supporting integration with all market-leading call recorder, chat, and email systems and popular social networking sites.

Funding History

August 2004$2.0M
July 2006$10.0M
September 2010$3.0M
September 2010$4.0M
October 2010$7.0M
September 2012$6.5M
February 2013$9.6M
November 2013$2.0M
July 2015$12.0M
September 2015$16.0M
January 2016$6.0M
December 2016$3.0M
June 2018$3.0M
December 2019$75.0M


President & Chief Executive Officer

Paul Bernard

Chief Operating Officer

Adam Walton

Chairman & CTO

Jeff Gallino

Chief Financial Officer

Robert Lane

VP of Customer Success

Dean Vassiliou

SVP of Engineering, Product, and Cloud Services

Roderick MacQueen

Chief Marketing Officer

Eric Williamson

Head of Demand Generation

Bill Muller

Vice President of Artificial Intelligence

Richard Britt

Board Member

Brian Kim

SVP of Sales & Business Development

Tom Wendt

Sr. Director of Human Resources

Tracy Ryan

Board Observer & past Board of Directors

Dan Rua

Vice President Research

Michael Dwyer

Vice President of Product

Bruce McMahon

Member of the Board of Directors

Bob Davoli


Michael Wynne

Board Member

Steve Chambers

Vice President of Marketing

Scott Kendrick

Chief of Staff

Debbie Peterson


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