In the “Age of the Customer” we bridge the gap between businesses and consumers by breaking down barriers of communication and knowledge. Our unique solution lets your customers feel they are understood and supported via a real-time, personalized conversation across the customer journey. We are redefining the digital self-service experience by providing end-to-end personalized, conversational guidance for every customer at their moment of need, and businesses gain the right insights to continuously optimize their content. Since its launch in 2009, the company has implemented over 500 deployments, counting global enterprises among them in a number of industries including e-commerce, retail, finance and banking, software, telecommunications, and entertainment. In addition to website, mobile, and agent-facing CRM deployments, nanorep can integrate with popular messaging platforms, creating seamless customer experiences across every touch point in the digital journey. Our support bot solution for facebook, empowers businesses to engage their customers and deliver a high level of customer service in a setting that is most convenient for them. With nanorep, digital will become your customers’ preferred mode of service.
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