We are a team of 140+ passionate individuals spread all over the world, working to help businesses offer better customer service to their customers. Kayako is a unified customer service platform built to facilitate conversation, collaboration, and greater understanding of the customer. When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a tool that customers and staff alike loved to use. Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences
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