Intercom offers a customer communication platform for teams in web and mobile businesses. The Company's platform enables teams in Internet businesses to communicate with their customers on their website, inside web, and mobile applications, as well as by email.
Intercom offers three products: Messages, Inbox and Articles. Messages allows companies to send targeted messages - email, push and in-app - that are triggered by time or user behavior. Inbox allows companies to manage conversions with leads and customers at scale, by assigning, replying and closing conversations across a company's website, app, email and social. Articles allows companies to create a help center for customer support.
The Company claims 30,000 businesses use their platform. The Company is headquartered in San Franscisco and has offices in London, Chicago, Dublin and Sydney.
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