Medallia Stock

Customer Experience Management Platform

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Notable Investors

Sequoia Capital


San Mateo CA, US

Total Funding


About Medallia Stock

Medallia is a customer experience management company. Founded in 2001, the company states that it is trusted by leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application aims to enable companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere — from the C-suite to the frontline — to improve the customer experience (CX). Medallia is a Sequoia Capital backed, pre-IPO company with 98% customer retention and referencabilty. Medallia's leading SaaS Customer Experience Management offering aims to enable large Enterprises to achieve measurable business value in terms of increased customer loyalty, retention, and revenue growth. Medallia considers itself a technology company at heart, with employees who like to create and innovate, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution.


Funding History

December 2009$12.6M
November 2011$35.0M
May 2013$20.1M
June 2014$50.3M
July 2015$151M
October 2016$8.8M


Co-Founder & President

Amy Pressman

Co-Foudner and CEO

Borge Hald


Mike Kourey


Ori Soen


Mikael Ottosson


Scott Aronson


Krish Mantripragada


businesswire - Sep, 12 2023

Medallia Releases Global Impact Report

mna - Apr, 22 2022

Medallia, acquired CXTeam

Destination CRM - May, 15 2018

Medallia Adds AI to Experience Cloud

PR Newswire (press release) - Apr, 5 2018

Medallia GovCloud Now FedRAMP Ready - PR Newswire

PR Newswire (press release) - Apr, 3 2018

Medallia Appoints Susan Lovegren as Chief People Officer

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