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About Medallia Stock
Founded
2001
Headquarters
San Mateo, CA, US
Total Funding
278M
Industries
Software, Data and Analytics, Professional Services
Medallia is a customer experience management company. Founded in 2001, the company states that it is trusted by leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application aims to enable companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere — from the C-suite to the frontline — to improve the customer experience (CX). Medallia is a Sequoia Capital backed, pre-IPO company with 98% customer retention and referencabilty. Medallia's leading SaaS Customer Experience Management offering aims to enable large Enterprises to achieve measurable business value in terms of increased customer loyalty, retention, and revenue growth. Medallia considers itself a technology company at heart, with employees who like to create and innovate, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution.
Medallia Press Mentions
Stay in the know about the latest news on Medallia
Medallia Announces Simonetta Turek as New Chief Product Officer
businesswire • Oct 19, 2023
Medallia Releases Global Impact Report
businesswire • Sep 12, 2023
Medallia Announces Experience ‘24 Will Return to Las Vegas Feb. 5-7
businesswire • Aug 30, 2023
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI
businesswire • Aug 04, 2023
Medallia Surpasses Major Milestone of 1 Million Weekly Active AI Users
businesswire • Aug 04, 2023
Investors in Medallia
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Medallia Management
Leadership team at Medallia
Co-Founder & President
Amy Pressman
Co-Foudner and CEO
Borge Hald
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