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Medallia Stock

Customer Experience Management Platform

Founded

2001

Notable Investors

Sequoia Capital

Headquarters

San Mateo CA, US

Total Funding

$278M

About Medallia Stock

Medallia is a customer experience management company. Founded in 2001, the company states that it is trusted by leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application aims to enable companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere — from the C-suite to the frontline — to improve the customer experience (CX). Medallia is a Sequoia Capital backed, pre-IPO company with 98% customer retention and referencabilty. Medallia's leading SaaS Customer Experience Management offering aims to enable large Enterprises to achieve measurable business value in terms of increased customer loyalty, retention, and revenue growth. Medallia considers itself a technology company at heart, with employees who like to create and innovate, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution.

Investors

Funding History

December 2009$12.6M
November 2011$35.0M
May 2013$20.1M
June 2014$50.3M
July 2015$151M
October 2016$8.8M

Management

Co-Founder & President

Amy Pressman

Co-Foudner and CEO

Borge Hald

CFO

Mike Kourey

CMO

Ori Soen

CTO

Mikael Ottosson

CRO

Scott Aronson

CPO

Krish Mantripragada

Press

Medallia Adds AI to Experience Cloud

Destination CRM - May, 15 2018

Medallia GovCloud Now FedRAMP Ready - PR Newswire

PR Newswire (press release) - Apr, 5 2018

Medallia Appoints Susan Lovegren as Chief People Officer

PR Newswire (press release) - Apr, 3 2018

Other Companies

EquityZen does not have an affiliation with, formal relationship with, or endorsement from Medallia or any companies feature above. This profile is based on publicly available information and is intended to be informative in nature.

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