Medallia Stock
Customer Experience Management Platform
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About Medallia Stock
Medallia is a customer experience management company. Founded in 2001, the company states that it is trusted by leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application aims to enable companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere — from the C-suite to the frontline — to improve the customer experience (CX). Medallia is a Sequoia Capital backed, pre-IPO company with 98% customer retention and referencabilty. Medallia's leading SaaS Customer Experience Management offering aims to enable large Enterprises to achieve measurable business value in terms of increased customer loyalty, retention, and revenue growth. Medallia considers itself a technology company at heart, with employees who like to create and innovate, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution.
Investors
Funding History
| December 2009 | $12.6M |
|---|---|
| November 2011 | $35.0M |
| May 2013 | $20.1M |
| June 2014 | $50.3M |
| July 2015 | $151M |
| October 2016 | $8.8M |
Management
Co-Founder & President
Amy Pressman
Co-Foudner and CEO
Borge Hald
CFO
Mike Kourey
CMO
Ori Soen
CTO
Mikael Ottosson
CRO
Scott Aronson
CPO
Krish Mantripragada
Press
businesswire - Oct, 19 2023
Medallia Announces Simonetta Turek as New Chief Product Officerbusinesswire - Sep, 12 2023
Medallia Releases Global Impact Reportbusinesswire - Aug, 30 2023
Medallia Announces Experience ‘24 Will Return to Las Vegas Feb. 5-7businesswire - Aug, 4 2023
Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AIbusinesswire - Aug, 4 2023
Medallia Surpasses Major Milestone of 1 Million Weekly Active AI Usersglobalfintechseries - Jul, 19 2023
Retail Bank Permanent TSB Transforms its Customer and Employee Experience with Medalliabit - Jun, 22 2023
Medallia Unlocks Excellence in Customer Experiencearnnet - May, 9 2023
Medallia’s Samuel La Macchia moves to Amelia in partner pushbusinesswire - May, 1 2023
Medallia Announces Partnerships to Enhance Agent Assistance for Customer Servicebdaily - Mar, 3 2023
Medallia names Joe Tyrrell as new CEO, Leslie Stretch to remain as advisorbdaily - Feb, 23 2023
Medallia Experience Orchestration allows companies to use omnichannel customer insights to personalise engagementbdaily - Feb, 15 2023
GitHub drives innovation with Medallia Experience Cloudbusinesswire - Feb, 10 2023
Nomad Health Chooses Medallia For Customer Experiencebusinesswire - Jan, 11 2023
SelectBlinds Chooses Medallia For Customer Experienceprnewswire - Jan, 5 2023
Medallia and Eagle Hill Consulting Partner to Provide Customers With Leading Edge Employee Experience Servicestechrseries - Dec, 20 2022
Groupe Pierre & Vacances Center Parcs Chooses Medallia For Customer Experiencetechrseries - Sep, 20 2022
Medallia Launches Frontline Engagement and Quality Management App on Salesforce AppExchangepehub - Aug, 25 2022
Alpine doubled revenue in callback tech provider Mindful before selling it to Medalliabdaily - Aug, 23 2022
Medallia completes acquisition of contact centre callback technology Mindfulow - Aug, 17 2022
Telekom Srbija Utilizes Medallia to Improve Digital Customer Journeybusinesswire - Jul, 11 2022
Medallia to Acquire Mindful, the Global Leader in Contact Center Callback Technologymarkets - Jul, 1 2022
#NotMe Strengthens Its Advisory Board with Appointment of Two Veteran Business Leaders in Legal and HRow - Jul, 1 2022
Talisis Delivers Best-in-Class Experience Through Medallia’s Industry Leading Experience Platformbusinesswire - Jun, 23 2022
Medallia Named a Leader Among People-Oriented Text Analytics Platforms by Independent Research Firmbdaily - Jun, 18 2022
Travelodge selects Medallia for new Voice of the Customer Programmemna - Apr, 22 2022
Medallia, acquired CXTeamtinyurl - Apr, 7 2022
Medallia Sees Record-Breaking Growth with Employee Experience Suitetechrseries - Mar, 16 2022
Medallia Introduces Athena Studio, Empowering Organizations to Build No-Code, Custom AI Modelsbusinesspost - Feb, 28 2022
US firm Medallia reverses growth plans in Irelandtechrseries - Feb, 3 2022
The Race Equ(al)ity Index Partners With Medallia to Help Companies Understand and Benchmark Racial Equity Effortsbusinesswire - Jan, 21 2022
Medallia to Acquire Thunderhead, Leader in Every-Channel Journey Orchestrationprnewswire - Dec, 21 2021
Award-winning Medallia CX and EX Software Now Available on KSA Serversdlvr - Dec, 8 2021
Mubadala invests alongside Thoma Bravo in Medallia, the leading US-based experience management software companytechrseries - Nov, 25 2021
Medallia Expands Portfolio to Include Multiple CAHPS Offerings with Acquisition of Fields Healthcare Researchtechrseries - Nov, 3 2021
Medallia Introduces the Next Generation of Digital Experience Managementaithority - Nov, 2 2021
Thoma Bravo Completes Acquisition of Medalliabusinesswire - Oct, 28 2021
Medallia Reaches Critical Milestone in Healthcare Experience as an Approved HCAHPS Vendortechrseries - Oct, 19 2021
Medallia Shareholders Approve Acquisition by Thoma Bravoprnewswire - Oct, 1 2021
Rybbon Partners with Medallia to Boost Response Rates of Surveys, Research, and Insights Communities Using Digital Incentivesbusinesswire - Sep, 30 2021
Built on Medallia Experience Cloud Platform, Rybbon Launches New Solution for Automated Digital Rewardsprnewswire - Sep, 28 2021
RM LAW Announces Class Action Lawsuit Against Medallia, Inc.techrseries - Sep, 27 2021
Medallia Experience Cloud empowers University of Strathclydecsoonline - Sep, 10 2021
10 Ways to Supercharge your Salesforce® Data with Medalliabusinesswire - Sep, 10 2021
Medallia Sense360 Releases New Report on American Attitudes Toward Returning to Workbusinesswire - Sep, 8 2021
Medallia Announces Expiration of “Go-Shop” Periodbusinesswire - Aug, 26 2021
Medallia Announces Medallia Marketing Experience on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplacetechrseries - Aug, 18 2021
Medallia Launches Healthcare Payer Member Retention and Engagement Suitetechrseries - Aug, 13 2021
Glisser Optimizes Customer Journeys and Increases Retention with Medallia Strikedeck Platform for Customer Successbusinesswire - Aug, 11 2021
Medallia Becomes the Official Feedback Partner for MotoAmericafinance - Aug, 10 2021
Blackstone-Led Group Provides $1.8 Billion Medallia LBO Loanlaunchticker - Jul, 27 2021
PE firm Thoma Bravo to take customer survey software company Medallia ($5.33Baithority - Jul, 26 2021
Daniel Brousseau Joins Medallia to Help Financial Services Firms Elevate Experience Managementfinance - Jul, 26 2021
Thoma Bravo to take software firm Medallia private for $6.4 billiondlvr - Jul, 26 2021
Thoma Bravo agrees to the take-private of SaaS platform Medalliafinance - Jul, 26 2021
Saas company Medallia to be taken private by Thoma Bravo in deal that values company at $6.4 billionbusinesswire - Jul, 15 2021
Medallia Appoints Bill Staikos as Senior Vice President of Industry Solutionstechrseries - Jul, 9 2021
Medallia Helps Schneider Electric to Delight Customers With Outstanding Digital Experiencesbusinesswire - Jul, 7 2021
Medallia CEO Named 2021 Service to the Citizen™ Industry Executive of the Yearaithority - Jun, 19 2021
Medallia Partners With New Metrics to Expand Operations in the Middle Eastthestreet - Jun, 12 2021
Medallia Soars on Report It's Exploring a Saleow - Jun, 10 2021
Marks & Spencer Selects Medallia and KPMG in the UK to Launch Global Voice of the Customer Programmeaithority - May, 20 2021
Medallia Unveils New Developer and Mid-Market Customer Experience Platformstechrseries - May, 10 2021
Medallia and ServiceNow Provide a More Comprehensive View of Employee Experiencetechrseries - Apr, 28 2021
Medallia Named Adobe Digital Experience Global ISV Partner of the Yearfinance - Mar, 28 2021
Is Medallia (NYSE:MDLA) Weighed On By Its Debt Load?techrseries - Mar, 16 2021
Medallia CIO Insights Dashboard Enhances IT Performanceaithority - Mar, 13 2021
Medallia Joins Guidewire PartnerConnect Solution Alliance Ecosystem to Improve Trust, Retention and Engagement for Insurerssiliconcanals - Mar, 8 2021
SaaS platform Medallia to acquire UK-based digital experience analytics platform Decibel for €134M in cashthestreet - Mar, 6 2021
Medallia Shares Slump After Loss Widens, Revenue Beatsaithority - Mar, 2 2021
USA Rugby and Medallia Announce Sponsorship and Partnership Agreementnews - Feb, 22 2021
Exclusive: Taking Stock Of Sequoia Capital’s Standout Year With Roelof Bothaaithority - Jan, 29 2021
Red Box and Medallia Partner to Help Companies Understand the Impact of Every Customer Engagement Taking Place Across the Enterprise in Real-Timefinextra - Jan, 28 2021
Red Box partners Medallia on customer engagementdlvr - Jan, 27 2021
MDLA Stock Price Increased 8.8%: Why It Happenedbusinesswire - Jan, 14 2021
Medallia Integration to Slack Revolutionizes Employee Engagement & Collaborationbuff - Jan, 8 2021
Medallia plans 100 remote jobs in expansion to Irelandow - Jan, 6 2021
Dirbato Joins Medallia Partner Program in Japanow - Dec, 22 2020
Schülke & Mayr Chooses Medallia for Experience Managementow - Dec, 22 2020
Daily MarTech Roundup: Latest Marketing and Sales Technology News, Product Announcements and Insightsow - Dec, 21 2020
Bluevine Capital Chooses Medallia For Experience Managementaithority - Dec, 5 2020
Medallia Named a Leader in Gartner Magic Quadrant for Voice of the Customeraithority - Dec, 2 2020
Verisk Reinforces Its Customer First Approach, Expands Medallia Relationshipbusinesswire - Dec, 1 2020
Medallia and Five9 Partner to Provide Call Center and Customer Experience Leaders With Rich Insightsaithority - Nov, 17 2020
Medallia Collaborates With Oracle Cloud CXow - Nov, 12 2020
ENSEK Selects Medallia to Foster Employee Engagementbusinesswire - Oct, 21 2020
Medallia Partners with Tableau to Help Companies Visualize Customer Experience Data and Get it Into the Hands of More Customer-Facing Employeesow - Sep, 22 2020
Weekly Refresh: 4 LA Startups Raised $547M+ in New Funds Last Weekdlvr - Sep, 4 2020
03 Sep Medallia Reports Record Second Quarter Fiscal 2021 Revenuebusinesswire - Aug, 18 2020
Medallia Action Intelligence Surfaces Customers at Risk of Churn, Prioritizes Top Revenue-Impacting Actionsuktech - Aug, 15 2020
Round-the-World Sailor uses Medallia Crowdsourcing Platform to Engage with Fans and Gather Advice Ahead of Solo World-Record Attemptitbrief - Aug, 13 2020
Medallia opens Singapore data centeritwire - Aug, 12 2020
Paterson takes up ANZ role at Medalliareseller - Aug, 12 2020
Medallia appoints Intralinks’ Heather Paterson to lead A/NZsmh - Jun, 18 2020
'I knew she had that in her': Adelong's acceleration earns applauseeweek - Jun, 11 2020
IT Science Case Study: Using Analytics to Stop COVID-19businesswire - May, 15 2020
Medallia CEO Leslie Stretch Keynotes Experiencefinsmes - Apr, 26 2020
Medallia Acquires Voci Technologies, for $59Mpost-gazette - Apr, 24 2020
Strip District-based startup acquired for $59 millionWall Streets Journal - Jul, 22 2019
Sequoia Sees Another Billion Dollar Exit With MedalliaTechCrunch - Jul, 19 2019
Medallia stock up 76% following first day trading on the NYSEForbes - Jul, 18 2019
Medallia IPO Is A Family Affair: Married Cofounders Are One Of Several Startup CouplesForbes - Jul, 8 2019
Business Survey Company Medallia Sets Terms To Raise Nearly $240 Million In IPOForbes - Jun, 21 2019
Medallia Files For IPO, Tapping Investor Demand For Enterprise Softwarepitchbook - Mar, 4 2019
Medallia hits $2.4B valuation with new roundTechCrunch - Feb, 28 2019
Sequoia-backed Medallia raises $70M at a $2.4B valuationprnewswire - Jan, 9 2019
Experience Management Leader Medallia appoints Shannon Katschilo as Vice President & Country Manager in CanadaSoftware News - May, 21 2018
Global Online Survey Software Market 2018 – Zoho Corporation, Medallia Inc, Confirmit, Inqwise, Survey MonkeyCMSWire - May, 18 2018
Medallia Reveals Experience Cloud Updates, Sprinklr Hires Former ...PR Newswire (press release) - May, 16 2018
Medallia Recognizes World's Most Innovative Customer Experience LeadersDMN - May, 16 2018
Medallia Integrates Facebook, Salesforce, Adds AI To Experience ...PR Newswire (press release) - May, 16 2018
Medallia Launches Digital Partner Program to Bring Together Voice of Customer and AnalyticsDestination CRM - May, 15 2018
Medallia Adds AI to Experience CloudPR Newswire (press release) - May, 15 2018
Medallia Extends Its Market Leadership with Launch of AI-Powered Next Generation OfferingB&T - May, 8 2018
Facebook & Medallia Form Strategic PartnershipNew Mexico Courier Express - May, 3 2018
Global Online Survey Software Market 2018- Zoho Corporation, Medallia Inc, ConfirmitPR Newswire (press release) - May, 1 2018
Medallia and Facebook Define Next Generation of Collaborative ...PR Newswire (press release) - Apr, 5 2018
Medallia GovCloud Now FedRAMP Ready - PR NewswirePR Newswire (press release) - Apr, 4 2018
Medallia Wins 2018 Temkin Group Customer Experience Vendor ...PR Newswire (press release) - Apr, 3 2018
Medallia Appoints Susan Lovegren as Chief People OfficerSeeking Alpha - Mar, 23 2018
Billion-Dollar Unicorns: Will Medallia Help Consolidate?Read IT Quik - Mar, 12 2018
Lenovo Ties Up with Medallia for Global Customer-Centric Transformation EndeavorPR Newswire (press release) - Mar, 9 2018
Lenovo Partners with Medallia for Customer-Centric TransformationEquityZen does not have an affiliation with, formal relationship with, or endorsement from any companies featured above. This profile is based on publicly available information and is intended to be informative in nature.
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